October 2006 Newsletter
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Wichita Chapter of PMI 2007/2008 Board of Directors Elections
Currently all positions are open and there are three positions for which we have no nominees as of yet: VP Treasury/Finance, VP Membership, and VP Education/Certification. Nominations for all positions are now being accepted. Submit your nominations to the Nominating Committee below. Attend the October 17th, 2006 chapter meeting to meet the current board and discuss board member opportunities. If you are not currently a member, chapter membership will qualify you to vote and run for office. There will be two ways to vote: (1) vote by mail and (2) vote at the November 21st, 2006 chapter meeting.
Nominating Committee (nomination@pmiwichita.org)
Becka Jahelka, PMP
Matthew Hess, PMP
Tim Shanfelt, PMP
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Tuesday, October 17th Chapter Meeting
Networking
Dinner: 6:00 PM
Meeting
Opening: 6:25 PM
Presentation: 6:30
PM
Customer Service
Kick it up a notch with a little ITIL!
Doug Hye
Human Resource Information Services Director
Koch Business Solutions
Information Technology Infrastructure Library (ITIL) is an integrated set of best-practice recommendations with common definitions and terminology. It is actually divided into a series of eight documents/books, which are known commonly as 'sets'. The sets themselves are sub-divided into what are termed 'disciplines', which cover individual subjects.
The two most commonly used sets are Service Support and Service Delivery. The remaining six are; Planning to Implement Service Management, Software Asset Management, Application Management, Security Management, The Business Perspective and ICT Infrastructure Management.
This presentation will focus on the implementation of Service Support, Service Delivery and how it will improve customer value.
About the speaker:
Doug Hye began his career in Accounting at Sta Krisp, Inc., a local potato chip company owned by the Tidemann family. Working for a family-owned company and making $7,000 a year was great, but following GAAP guidelines and a consistent, predictable and repeatable (CPR) process on a daily, monthly and annual basis didn't appeal to Doug. So, he moved on to Pizza Hut's Management Information Systems where he was able to express himself in creative software development following only the rules of PL/1 and COBOL programming language. Advancing into Project Management during the late 1980's, he began to realize the importance and value of CPR when changes and break-fixes started affecting project timelines. During Pizza Hut's corporate office exodus from Wichita, he was hired by Excel to manage Transportation and Human Resource projects. Different company; same issues. Changes and break-fixes made it very challenging to manage resources and projects. Hired by Koch Business Solutions to manage PeopleSoft projects, he has come full circle, managing projects and processes following a set of guidelines that are consistent, predictable and repeatable.
Fee:
No Fee
Dinner is ordered off the menu at the menu price.
Please be sure to RSVP so that we can plan appropriately.
RSVP:
Dave Krofssik
by
5 PM Monday,
October 16th
(If possible, but please RSVP later if necessary and we will have space for you)
online
at http://www.pmiwichita.org/meeting_rsvp.html
or
email
to rsvp@pmiwichita.org or
by
phone at 316-250-0586
Location:
Loft 150
above the River City Brewing Company
150 North Mosely
(see map below)
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